Terms and Conditions

Vowed and Clear – Terms of Service

Last Updated: July 3, 2026

1. Acceptance of Terms

Welcome to Vowed and Clear! By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”) as well as our Privacy Policy. These Terms govern your use of the vowedandclear.com website and the online wedding services operated by Vowed and Clear.

Vowed and Clear is a trade name of Black Lab Snarling LLC, a Wyoming limited liability company doing business as Vowed and Clear, with its principal office at 1309 Coffeen Avenue STE 17692, Sheridan, WY 82801. In these Terms, “Vowed and Clear”, “we”, “us” and “our” mean Black Lab Snarling LLC, and your agreement is with that company.

If you do not agree with these Terms or our Privacy Policy, you should not use our services.

You must be at least 18 years old and legally capable of entering into a binding contract to use Vowed and Clear. By using our service, you represent that you meet these requirements and are legally eligible to marry. If you are under 18, do not attempt to register or use the site.

2. Our Services

Vowed and Clear provides online wedding facilitation services to help you get legally married virtually. Our offerings include:

Virtual Officiant Service

We connect you with a certified, independent wedding officiant who will perform your ceremony via live video and sign your marriage license or certificate. Officiants are independent contractors, not employees of Vowed and Clear.

Scheduling and Coordination

We use a scheduling platform (such as Calendly) to allow you to book your ceremony. We coordinate all aspects, including providing a Zoom video link for you, your partner, and any guests or witnesses.

Online Ceremony and Video Recording

Your ceremony is conducted via Zoom (or a similar platform). If selected, we will record the ceremony and provide you with a downloadable video file.

Marriage License Guidance

We guide you through obtaining a marriage license from a U.S. state (such as Utah). The license is issued by a state or county government, not by Vowed and Clear.

Document Handling

After your ceremony, your officiant will sign the certificate and submit it for registration. We help ensure you receive a copy of your official marriage certificate.

Name-change Paperwork Kit (optional add-on)

The Name-change Paperwork Kit offered at checkout is not our product. It is made by Change Your Name LLC, a separate company, and we resell it as an add-on. You answer questions on their site and download the filled forms yourself; nothing is filed or sent on your behalf. When you buy one, we send Change Your Name your email address and your order reference so they can issue your redeem code; the code and its link arrive with your booking confirmation and can be used at any time, before or after your ceremony.

Redeeming the code means accepting Change Your Name’s terms, which govern the kit itself, and their privacy policy. Questions about the paperwork are answered by Change Your Name at [email protected]. Questions about the charge, and any refund of it, stay with us at [email protected] — we took the payment, so we issue the refund.

Note: Vowed and Clear is not a law firm and does not provide legal or tax advice.

3. User Accounts and Responsibilities

You may be required to provide personal information (such as full legal names) to schedule a ceremony or receive documents. You agree to:

  • Provide accurate and complete information.
  • Maintain confidentiality of any login credentials.
  • Notify us of unauthorized access.

You must not:

  • Impersonate another person.
  • Submit false or misleading information.
  • Use our services for unlawful or unauthorized purposes.

We reserve the right to terminate accounts or refuse service for violations of these Terms.

4. Fees, Payment, and Refund Policy

Fees

Fees for our services will be listed on our website or communicated to you. Payment is due at the time of booking.

Government fees (e.g., the Utah County marriage license fee) are paid by you directly to the relevant government authority. We do not collect government fees, and their refundability is governed by that authority, not by this policy.

Payment Processing

Card payments, and the other payment methods offered in our Stripe checkout, are processed by Stripe. If you choose PayPal (or Venmo, where PayPal offers it), your payment is processed by PayPal. We do not collect or store credit card or bank account details. Your use of Stripe or PayPal is subject to their own terms and conditions.

Refund and Cancellation Policy

The cash-refund tiers below apply to bookings made on or after October 16, 2026. Bookings made from July 3, 2026 through October 15, 2026 keep the cash-refund tiers in effect when they were booked (see “Bookings made July 3 – October 15, 2026” below); bookings made before July 3, 2026 remain governed by the refund policy in effect at the time of booking.

Our guarantee: If we are unable to perform your ceremony as scheduled for any reason on our side (for example, officiant unavailability, or a rush ceremony we cannot deliver within 24 hours of receiving your approved license), you will receive a 100% refund of all fees paid to us — no deductions.

Ceremony credit: At any time before your scheduled ceremony, you may convert your booking into a ceremony credit for the full amount you paid to us, valid for 12 months from your original booking date. Converting to a credit counts as a date change under the fee schedule below.

Date changes (rescheduling or converting to credit):

  • Your first date change is free when requested more than 24 hours before your scheduled ceremony.
  • Additional date changes, or any date change requested within 24 hours of your scheduled ceremony, incur a $50 fee to accommodate your officiant.

Cash refunds:

  • More than 48 hours before your scheduled ceremony (or before a ceremony has been scheduled), if your marriage license has not yet been issued: full refund, less a $35 processing fee covering non-refundable payment-processing costs.
  • More than 48 hours before your scheduled ceremony (or before a ceremony has been scheduled), once your marriage license has been issued: full refund, less a $75 cancellation fee covering the license guidance and coordination we have already provided.
  • 48 hours or less before your scheduled ceremony: 50% refund.
  • After your scheduled ceremony time: no refunds will be issued regardless of circumstances.
  • After marriage documents have been submitted to government authorities: no refunds.

If you can’t make your date: instead of a partial refund, you can keep the full value of your booking. Up until your scheduled ceremony time, including within the last 48 hours, you can move your date or convert your booking into a ceremony credit for the full amount you paid to us, under the date-change terms above (free for your first change requested more than 24 hours ahead; otherwise $50).

Rush bookings: Rush scheduling is a commitment to perform your ceremony within 24 hours of our receiving your approved Utah marriage license. The 24-hour window begins when you deliver your approved license to us, not at the time of booking; license approval timing is controlled by Utah County and is outside our control. Once we begin coordinating your rush ceremony, the rush fee is non-refundable and a cash refund of the ceremony fee is limited to 50%, although you can still move your date or convert your booking to a ceremony credit under the date-change terms above. If we cannot perform your ceremony within 24 hours of receiving your approved license, the rush fee is refunded in full, and you may choose either to keep your booking under standard scheduling or to cancel for a 100% refund of all fees paid to us.

Name-change Paperwork Kit: The kit is refunded under Change Your Name’s rule, not under the ceremony tiers above, and nothing above limits it: full refund within 30 days of payment, as long as you haven’t downloaded a filled form or letter. That holds even after your ceremony has taken place and even after the ceremony fee itself is no longer refundable. Ask us at [email protected] — we hold the payment, so we issue the refund — or ask Change Your Name and they will send you to us.

Important: Services are considered fully rendered once your scheduled ceremony time has passed. We cannot offer refunds after this time, even if you later decide not to file your marriage certificate or change your mind about getting married. This does not apply to the Name-change Paperwork Kit, which follows the rule stated above.

Bookings made July 3 – October 15, 2026: everything above applies except the cash-refund tiers, which for these bookings are: more than 24 hours before your scheduled ceremony (or before a ceremony has been scheduled), a full refund less the $35 processing fee; within 24 hours of your scheduled ceremony, a 50% refund; and no refunds after your scheduled ceremony time or after marriage documents have been submitted to government authorities.

To request a refund, ceremony credit, or date change, email [email protected]. Refunds are processed to the original payment method within 5-10 business days.

5. User Conduct and Prohibited Uses

By using our service, you agree not to:

  • Violate any laws or marriage eligibility requirements.
  • Provide false or misleading information.
  • Harm, harass, or abuse others (staff, officiants, or guests).
  • Interfere with our systems (e.g., hacking, launching attacks).
  • Resell or misuse our services or content.

Violations may result in immediate termination and possible legal action.

6. Intellectual Property

All website content (text, logos, graphics, etc.) is the property of Vowed and Clear or its licensors. You may not copy, distribute, or reuse this content without written permission.

User Content

You retain ownership of testimonials, reviews, or photos you submit, but grant us a license to use them in marketing materials.

We may:

  • Edit for clarity, grammar, or length.
  • Use your first name and last initial, unless you request anonymity.

Ceremony Recordings

Ceremony videos are your private content. We will not use or publish them without your express permission.

We integrate with third-party platforms including:

  • Zoom (for ceremonies),
  • Stripe (for payments),
  • Calendly (for scheduling),
  • Change Your Name LLC (the optional Name-change Paperwork Kit, which is their product and is governed by their terms).

By using our service, you agree to their terms and policies.

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

8. Disclaimer of Warranties

Our services are provided “as is” and “as available.”

We do not guarantee:

  • That your ceremony will be uninterrupted or error-free.
  • That every jurisdiction will recognize your marriage certificate.
  • That technical bugs or outages will not occur.

We disclaim all implied warranties to the fullest extent allowed by law.

9. Limitation of Liability

To the maximum extent allowed by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability is limited to the amount you paid for our services.

Some states do not allow limitations on certain liabilities, so this may not apply to you in full.

10. Indemnification

You agree to indemnify and hold harmless Vowed and Clear, its officers, contractors, and affiliates from any third-party claims arising from your:

  • Violation of these Terms,
  • Violation of applicable laws,
  • Submission of infringing or unlawful content.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States.

Any disputes must be resolved in courts located in Sheridan County, Wyoming, unless both parties agree to an alternative resolution method.

12. Changes to Terms

We may update these Terms at any time. We will post updates on our website and adjust the “Last Updated” date.

By continuing to use our services, you agree to the updated Terms. If you do not agree, you must stop using the service.

13. Miscellaneous

  • No Waiver: Failure to enforce any part of these Terms does not waive our right to enforce it later.
  • Severability: If a provision is found unenforceable, the rest remains valid.
  • Entire Agreement: These Terms and our Privacy Policy are the entire agreement between us.
  • Assignment: You may not transfer your rights under these Terms without our written consent.

14. Contact Information

If you have questions or concerns about these Terms, contact us at:

  • Email: [email protected]
  • Legal entity: Black Lab Snarling LLC, a Wyoming limited liability company, doing business as Vowed and Clear
  • Postal address: 1309 Coffeen Avenue STE 17692, Sheridan, WY 82801

Thank you for trusting Vowed and Clear with your wedding. We are honored to be part of your journey.